Error Loading Add-ins Word 2016

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This article is about troubleshooting missing add-ins in Office. The troubleshooting steps described reference Templafy VSTO add-ins, however the same steps can be used for the Templafy SlideProof add-in which is specific to PowerPoint. Sections in this article: Check if Templafy add-ins are enabled in an Office application. This same issue happens with every add-in I have tried to use. I have for example tried 'FindTime' and 'Dynamics CRM' add-ins in Outlook. I have also tried uninstalling and re-installing the add-in but unfortunately no help. This issue repeats on my other computer as well and same happened on my colleagues computer also. Best regards, Toni. You can get add-ins in one of two ways. In a Microsoft Office application, you can click the “Insert” tab on the ribbon, click the “Add-ins” icon on the bar, and select “Store”. While we’re showing Word 2016 for Windows in the screenshot here, this option is available in the same place in other Office applications and Word for.

Note

Error Loading Add-ins Word 2016

Office 365 ProPlus is being renamed to Microsoft 365 Apps for enterprise. For more information about this change, read this blog post.

Summary

If you have the Adobe Acrobat PDFMaker Office COM add-in installed on your computer and your Office programs are crashing or not responding, this might mean that the version of PDFMaker you have installed is incompatible with your version of Office.

Error

More information

To verify that the PDFMaker add-in is installed on your computer, do the following:

  • Office 2010: Open any Office application, and then select File > Add-Ins.
  • Office 2013 and later versions, select File > Options > Add-Ins. Next to Manage COM Add-ins select Go. You will see a dialog box that resembles the following screenshot:

To resolve this issue, use one of the following methods:

Method 1: Upgrade your Adobe product

Note

Fees may apply when you upgrade your Adobe product.

Error Loading Add-ins Word 2016

See Compatible web browsers and PDFMaker applications to determine which version of the Adobe Acrobat PDFMaker Office COM add-in is compatible with your Office version. If your version isn't compatible, try to upgrade your Adobe product to a later version that's compatible with your Office version.

If you're an advanced user and want to check the PDFMOfficeAddin.dll version compatibility, see the following table.

Office versionSupported PDFMaker add-in versions (check PDFMOfficeAddin.dll version)
2010 (32-bit)10.x and later
2010 (64-bit)10.1 and later
2013 (32-bit)11.0.1 and later
2013 (64-bit)11.0.1 and later
2016 (32-bit)11.0.16 and later
2016 (64-bit)11.0.16 and later

Method 2: Manually disable Acrobat PDFMaker Office COM Add-in

If you have administrative permissions, you can also disable the add-in by following these steps in each Office program:

  1. Open the Office program, and then select File > Options > Add-ins.
  2. In the Manage drop-down list, select COM Add-Ins, and then select Go.
  3. Clear the Acrobat PDFMaker Office COM Addin check box, as follows (Office 2010 screen shot), and then select OK.

If you cannot disable the add-in by following these steps, use one of the following methods.

Important

Follow the steps in this section carefully. Serious problems might occur if you modify the registry incorrectly. Before you modify it, back up the registry for restoration in case problems occur.

First, exit the Office program that you're having issues with when the PDFMaker add-in is loaded, and then use one of the following methods to start Registry Editor.

Error Loading Add-ins Word 2016

Windows 8

From the Start screen, type CMD. In the results pane, swipe down on Command Prompt to reveal the charm bar, then select Run as administrator on the charm bar. If you are using a mouse, right-click the Command Prompt to reveal the charm bar.

Windows 7, Windows Vista, or Windows XP

  1. Select Start > All Programs > Accessories.
  2. Right-click the Command Prompt, and then select Run as administrator.

Select the Office program that you're having problems with, and then use the appropriate method, as follows, to manually disable the PDFMaker add-in.

Access, Excel, Word, PowerPoint, or Publisher

Note

The <Office program> placeholder represents the name of the Office program that you're having issues with when the PDFMaker add-in was installed.

  1. Locate and select the following registry key:

    HKEY_CURRENT_USERsoftwaremicrosoftoffice<Office program>addinsPdfmaker.OfficeAddin

    1. If the PDFmaker.<Office program>Addin key exists, modify the Load Behavior value under the key to 0, and then go to step 2.
    2. If the PDFmaker.<Office program>Addin key does not exist, go to step 2.

  2. Repeat step 1 with each of the following registry keys:

    • HKEY_LOCAL_MACHINESoftwareMicrosoftOffice<Office program>AddinsPDFMaker.OfficeAddin
    • HKEY_LOCAL_MACHINESoftwareWow6432NodeMicrosoftOffice<Office program>AddinsPDFMaker.OfficeAddin

  3. Exit Registry Editor, and then start the Office program.

Outlook

  1. Locate and select the following registry key:

    HKEY_CURRENT_USERsoftwaremicrosoftofficeOutlookaddinsPdfmOutlook.PDFMOutlook

    1. If the PdfmOutlook.PDFMOutlook key exists, modify the Load Behavior value under the key to 0, and then go to step 2.
    2. If the PdfmOutlook.PDFMOutlook key does not exist, go to step 2.

  2. Repeat step 1 with each of the following registry keys:

    • HKEY_LOCAL_MACHINEsoftwaremicrosoftofficeOutlookaddinsPdfmOutlook.PDFMOutlook
    • HKEY_LOCAL_MACHINESoftwareWow6432NodeMicrosoftOfficeOutlookAddinsPdfmOutlook.PDFMOutlook

  3. Exit Registry Editor, and then start Outlook.

Visio

Error Loading Add Ins Word

  1. Find and select the following key in the registry:

    HKEY_CURRENT_USERsoftwaremicrosoftVisioaddinsPDFMVisio.PDFMVisioCOMAddin

    1. If the PDFMVisio.PDFMVisioCOMAddin exists, modify the Load Behavior value under the key to 0, and then go to step 2.
    2. If the PDFMVisio.PDFMVisioCOMAddin key does not exist, go to step 2.

    Note

    This registry path does not include the Office subkey as do the registry paths used by other Office programs.

  2. Repeat step 1 with each of the following registry keys:

    • HKEY_LOCAL_MACHINEsoftwaremicrosoftVisioaddinsPDFMVisio.PDFMVisioCOMAddin
    • HKEY_LOCAL_MACHINESoftwareWow6432NodeMicrosoftVisioaddinsPDFMVisio.PDFMVisioCOMAddin

  3. Exit the Registry Editor and open Visio.

Third-party information disclaimer

Error loading add ins word

Error Loading Add-ins Word 2016

The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.

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